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Support response time ranges from 2 to 12 hours.

In rare cases, up to 48 hours, pending technical issue clarification.

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Support hours:

• New York: 1:00 - 12:00
• Berlin: 7:00 - 18:00
• Kiev: 8:00 - 19:00
• Moscow: 9:00 - 20:00
• Beijing: 14:00 - 1:00 the next day

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Frequently Asked Questions System Rules Client Program: Recovery, Correction, Update Visits Not Counted Where to Find Referrals

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